By ticking this box, I promise to respect and treat the animals with love and kindness. I promise to listen and follow instructions from staff members when attending my therapy session(s). I understand that any offensive/violent language or behaviour towards staff members and the animals will not be tolerated and may result in my session(s) being cancelled without a refund.
Full payment for our services will be required upfront before any work begins.
If you need to cancel a session, please contact Caroline Parfitt on 07939500512 as soon as possible by text or phone call, Caroline Parfitt cannot guarantee to pick up emails outside office hours.
No charge will normally be made in respect of sessions cancelled at least 24 hours in advance. However, if a community member repeatedly cancels sessions, even with notice, Oak Therapies reserves the right to charge the full session fee for all missed or cancelled appointments.
By ticking this box, I confirm I have read and understood the cancellation policy above.
I hereby declare that the information provided above is accurate to the best of my knowledge. I understand the importance of disclosing any allergies or medical conditions that may impact my/their participation in the activities organised by Oak Therapies.
By ticking this box, I have read and understood the allergy disclaimer.
By ticking this, box, you agree that services delivered face-to-face will be delivered at the time and place we have agreed. Sessions will end at the appointed time. If a community member arrives more than 20 minutes late, without making prior contact with us, this will be a non-refundable cancellation.
I confirm the information I have provided is correct and true to the best of my knowledge.